STP Unit 1: Leadership & Motivation (4/18/18-4/20/18)

In STP Unit 1:  Leadership & Motivation, you will learn:

• Dollars and Sense of People and Construction: Case Study: The Contractor Who Lost the Bid; Improving the Bottom Line by Effective Supervision; The Cost of Poor Supervision; Cost and Causes of Personnel Turnover; Learning New Jobs, Tasks and Skills; Communication, Trust, Respect, Teamwork, and Cooperation.
• The Role of the Construction Supervisor: Case Study: The Confused Supervisor; Supervisory Leadership and Motivation; Crew Supervisor in the Linking Pin Role; Positive Discipline.
• Helping People Perform Better: Case Study: The Poorly Motivated Crew; Assumptions about people; The Performance Equation; Encouraging External Competition and Self-Improvement; Delivering Timely Training and Information; Encouraging Responsibility and Self-Control; Setting Positive Expectations.
• Motivation: Case Study: The Worker Who Lost Motivation; General Motivational Strategies; Recognizing Personality Types; Internal Motivational Techniques; Job Enlargement and Job Enrichment; Construction Supervisor's Motivation Tool Kit.
• Leading Others: Case Study: The Inconsistent Supervisor; Leading Others; Being Consistent but Flexible; Leadership Styles.
• You Get What You Expect: Case Study: The New Crew Supervisor; Setting Positive Expectations; How Workers Respond to Supervisor's Behavior; Putting the Theories to Work.
• Positive Feedback: Case Study: The Tough Supervisor; Giving Positive Feedback; Benefits of Giving Positive Feedback.
• Training and Orienting Crew Members: Case Study: The Lead Trainer; Orientation and Training for New Workers.
• Teams and Team Building: Case Study: The Team That Didn't Work; Why Teamwork is Important; Team Types; The Construction Supervisor's Role; Phases of Team Development.
• Leadership Skills in Action: Case Study: The Fleckster Company buyout; Review of the Course.