Register Now! Registration deadline is January 18, 2018. The Supervisory Training Program (STP), is a 6-Unit, 140-hour curriculum developed, updated and field-tested by AGC of America to help new Foremen, Supervisors and Superintendents develop the skills needed to manage people, time, equipment and materials. These units are designed to stand-alone and may be taking in any order. Take one or take them all, depending on the supervisory skills you want to cultivate.
20 hours of instruction
Breakfast, Lunch and Beverages
Certificate of Completion
In STP Unit 2, you will learn:
Oral & Written Communication:Understanding the Role of Communication; Communicating Your Role and Potential Problems; Reviewing Different Types of Communication Behaviors.
Supervisors as Effective Communicators: Knowing the Components of Positive, Direct Communication; Developing Better Communication Skills.
Learn to Listen: The Power of Being an Effective Listener; Listening Skills as a Tool for Construction Supervisors.
Carrying On Conversations: Understanding Problems Other People May Have in Communicating with You; Developing Questioning Skills to Obtain Information.
Persuasion, Negotiation, and Confrontation: Listening Actively; Encouraging Others in Communication; Applying Specific Skills, Reflection, Empathy, and Nonverbal Techniques.
Communicate with Your Crew: Using Questioning, Clarification, and Feedback Skills to Better Understand Others; Negotiating Solutions to Difficult Situations.
Put It In Writing: Writing Techniques That Will Increase Your Effectiveness.
Meetings That Work: Giving and Receiving Directions More Effectively; Communicating Skillfully with Others Inside and Outside Your Organization.
Electronic Communication: Encountering Special Problems When Communicating with a Group; Structuring and Leading Meetings; Ensuring Productive Communication.
Improving Communication: Using Oral and Written Communication Separately; Knowing When a Combination Will Achieve Greater Effectiveness; Combining Communication Forms to Increase the Probability of Your Objective.