STP Unit 2 - Communication (03/05/2019- 03/06/2019)
Name:STP Unit 2 - Communication (03/05/2019- 03/06/2019)
Date:March 6, 2019
Time:8:00 AM - 5:00 PM MST
The Supervisory Training Program (STP) is a construction-specific training curriculum, developed, updated, and field-tested by and for contractors. STP curriculum focuses on building the knowledge and skills that Foremen, Supervisors, and Superintendents must have to be effective managers of people, time, equipment, and materials. Contractors make their money in the field, and STP can help you improve your organization's bottom line. STP is divided into 6 Units, totaling 140 hours of training - take any unit, or take all six. Units 1 through 6 do not need to be taken sequentially.
STP Unit 2 Focus
Oral & Written Communication:Understanding the Role of Communication; Communicating Your Role and Potential Problems; Reviewing Different Types of Communication Behaviors.
Supervisors as Effective Communicators: Knowing the Components of Positive, Direct Communication; Developing Better Communication Skills.
Learn to Listen: The Power of Being an Effective Listener; Listening Skills as a Tool for Construction Supervisors.
Carrying On Conversations: Understanding Problems Other People May Have in Communicating with You; Developing Questioning Skills to Obtain Information.
Persuasion, Negotiation, and Confrontation: Listening Actively; Encouraging Others in Communication; Applying Specific Skills, Reflection, Empathy, and Nonverbal Techniques.
Communicate with Your Crew: Using Questioning, Clarification, and Feedback Skills to Better Understand Others; Negotiating Solutions to Difficult Situations.
Put It In Writing: Writing Techniques That Will Increase Your Effectiveness.
Meetings That Work: Giving and Receiving Directions More Effectively; Communicating Skillfully with Others Inside and Outside Your Organization.
Electronic Communication: Encountering Special Problems When Communicating with a Group; Structuring and Leading Meetings; Ensuring Productive Communication.
Improving Communication: Using Oral and Written Communication Separately; Knowing When a Combination Will Achieve Greater Effectiveness; Combining Communication Forms to Increase the Probability of Your Objective.